Support

How do I get access to CirkleUp?

CirkleUp is invite-only. You can join the waitlist at cirkleup.com and we release new invites every Monday. Founding members also receive invites to share with their circle.

I haven't received my invite yet. What should I do?

Invites are released in batches every Monday. If you've been on the waitlist and haven't heard from us, check your spam folder first. If you still haven't received anything, contact us at info@cirkleup.com with the email you used to sign up.

How do I report a problem or inappropriate content?

You can report content or users directly within the app using the in-app report function. For urgent safety concerns, contact us immediately at info@cirkleup.com.

How do I delete my account?

You can request account deletion by contacting us at info@cirkleup.com. Please include the email address associated with your account. We will process your request within 7 business days.

I'm having a technical issue with the app. How do I get help?

Email us at info@cirkleup.com with a description of the issue, your device model, and your operating system version. Screenshots are helpful if you can include them.

Where can I find the Privacy Policy?

Our full Privacy Policy is available at cirkleup.com/privacy.

Where can I find the Child Safety Standards Policy?

Our Child Safety Standards Policy is available at cirkleup.com/child-safety.